Key Holder APPLY NOW

Van Aken - 20070 Walker Rd. Shaker Heights, OH 44122
Part time

General Job Description

The goal of the Key Holder is to support the management and Home Office teams in being a role model for fellow sales staff members by adhering to all CLE company policies and procedures, and following company standards for excellent customer service. When a manager or Home Office employee is not on duty, the Key Holder will be acting manager-on-duty and is responsible for leading their team to accomplish daily tasks.

Duties and Responsibilities

  • Deliver a positive, friendly experience by engaging the customer through appropriate conversation and service
  • Work productively within a team and independently to maintain organization, cleanliness, and restock of the sales floor & backroom
  • Participate in the processing of new inventory shipment
  • Upholds company policies and procedures
  • Exhibit strong loss prevention awareness
  • Exhibit a familiarity with current and unreleased products in-store and online, as well as upcoming sales & features
  • Responsible for counting drawers/safe at open and initialing appropriate forms
  • Ensures all opening or closing procedures are completed thoroughly and correctly
  • Communicates with in-store and Home Office teams regarding location needs
  • Contributes to the overall vibe at CLE Clothing Co. by being positive, respectful, and helpful to others and their time

Qualifications and Requirements

  • Retail experience preferred
  • Experience in customer service
  • Strong verbal and written communication skills
  • Ability to commit to a minimum of three to five shifts per week, ideally weekday mornings and weekends
  • Ability to multitask and work in a solo environment
  • Ability to lift and move boxes weighing up to 50lbs.
  • Must be 18 years or older

Benefits and Compensation

  • Hourly position
  • Flexible, inclusive, and positive working environment
  • Employee discount
  • Monthly "free-tee" stipend
  • Simple IRA, including employer matching, after two years of employment
  • Paid or partially paid time off for medical, familial, or caregiver needs
  • Opportunity for advancement based on performance, merit and commitment to company goals
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