Key Holder APPLY NOW

General Job Description

The goal of the Key Holder is to support the management and Home Office teams in being a role model for fellow sales staff members by adhering to all CLE company policies and procedures, and following company standards for excellent customer service. When a manager or Home Office employee is not on duty, the Key Holder will be acting manager-on-duty and is responsible for leading their team to accomplish daily tasks.

Duties and Responsibilities

• Deliver a positive, friendly experience by engaging the customer through appropriate conversation and service
• Work productively within a team and independently to maintain organization, cleanliness, and restock of the sales floor & backroom
• Participate in the processing of new inventory shipment
• Upholds company policies and procedures
• Exhibit strong loss prevention awareness
• Exhibit a familiarity with current and unreleased products in-store and online, as well as upcoming sales & features
• Responsible for counting drawers/safe at open and initialing appropriate forms
• Ensures all opening or closing procedures are completed thoroughly and correctly
• Communicates with in-store and Home Office teams regarding location needs
• Contributes to the overall vibe at CLE Clothing Co. by being positive, respectful, and helpful to others and their time

Qualifications and Requirements

• Retail experience preferred
• Experience in customer service
• Strong verbal and written communication skills
• Ability to commit to a minimum of three to five shifts per week
• Ability to multitask and work in a solo environment
• Ability to lift and move boxes weighing up to 50lbs.
• Must be 18 years or older

Benefits and Compensation

• Hourly position
• Simple IRA, including employer matching, after two years of employment
• Flexible and positive working environment
• Opportunity for advancement based on performance, merit, and commitment to company goals