Key Holder APPLY NOW
Summit Mall - 3265 W Market St. Fairlawn, OH 44333
Part time
General Job Description
The goal of the Key Holder is to support the management and Home Office teams in being a role model for fellow sales staff members by adhering to all CLE company policies and procedures, and following company standards for excellent customer service. When a manager or Home Office employee is not on duty, the Key Holder will be acting manager-on-duty and is responsible for leading their team to accomplish daily tasks.
Duties and Responsibilities
- Deliver a positive, friendly experience by engaging the customer through appropriate conversation and service
- Work productively within a team and independently to maintain organization, cleanliness, and restock of the sales floor & backroom
- Participate in the processing of new inventory shipment
- Upholds company policies and procedures
- Exhibit strong loss prevention awareness
- Exhibit a familiarity with current and unreleased products in-store and online, as well as upcoming sales & features
- Responsible for counting drawers/safe at open and initialing appropriate forms
- Ensures all opening or closing procedures are completed thoroughly and correctly
- Communicates with in-store and Home Office teams regarding location needs
- Contributes to the overall vibe at CLE Clothing Co. by being positive, respectful, and helpful to others and their time
Qualifications and Requirements
- Retail experience preferred
- Experience in customer service
- Strong verbal and written communication skills
- Ability to commit to a minimum of three to five shifts per week
- Ability to multitask and work in a solo environment
- Ability to lift and move boxes weighing up to 50lbs.
- Must be 18 years or older
Benefits and Compensation
- Hourly position
- Simple IRA, including employer matching, after two years of employment
- Flexible and positive working environment
- Opportunity for advancement based on performance, merit, and commitment to company goals